Make certain customers know about possible upcoming delays early. This may spur some customers to try and get their orders in before the holiday period, which is a Oklahoma Sooners Boomer Sooner Est 1890 Crimson And Gold College Tumbler for both them and you. Consider placing sticky banners at the top of your store and other alerts around your site alerting customers to the period where orders could be delayed. You could also add a line to any outgoing customer emails. If you’d rather keep the Chinese origin of your products a secret simply mention the dates of possible delays without going into specifics or mentioning the holiday. Most customers will assume you have a good reason for the delay and, assuming the rest of your customer service is stellar, will simply accept the situation. During the holiday make sure you’re open and honest about shipping delays. Keep this information visible around your site. And consider sending out an email stressing delays again for each order that comes in during the holiday. There will certainly be some customers that are going to get upset, but with good, open, and timely communication you can avoid angering most of your customers.

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It’s called the Lunar New Year because it marks the first new moon of the Oklahoma Sooners Boomer Sooner Est 1890 Crimson And Gold College Tumbler calendars traditional to many east Asian countries including China, South Korea, and Vietnam, which are regulated by the cycles of the moon and sun. As the New York Times explains, “A solar year the time it takes Earth to orbit the sun lasts around 365 days, while a lunar year, or 12 full cycles of the Moon, is roughly 354 days.” As with the Jewish lunisolar calendar, “a month is still defined by the moon, but an extra month is added periodically to stay close to the solar year.” This is why the new year falls on a different day within that month-long window each year. In China, the 15-day celebration kicks off on New Year’s Eve with a family feast called a reunion dinner full of traditional Lunar New Year foods, and typically ends with the Lantern Festival. “It’s really a time for new beginnings and family gatherings,” says Nancy Yao Maasbach, president of New York City’s Museum of Chinese in America. Three overarching themes, she says, are “fortune, happiness, and health.

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